Refund & Return Policy

Digital Music and Downloads

Purchases of downloadable music and other digital products are generally final once access or download delivery has been provided.

If a digital product is unavailable, corrupted, duplicated, or delivered incorrectly, contact SOLO BEATS ENGINE MUSIC so the issue can be reviewed and, where appropriate, corrected or refunded.

Subscriptions and Memberships

Subscription and membership charges cover access for the billing period purchased. Cancelling a subscription stops future renewal charges but does not automatically refund a completed billing period.

Promotional and Creative Services

Payments for advertising, artist promotion, mixing, mastering, and other custom services may become non-refundable after work has started, media has been prepared, or campaign placement has begun.

If SOLO BEATS ENGINE MUSIC is unable to provide a purchased service, the order may be reviewed for a full or partial refund depending on the work already completed.

Physical Merchandise

Eligible physical merchandise may be returned within 14 days after confirmed delivery if it is unused, unworn, undamaged, and returned in its original condition.

Customers should contact SOLO BEATS ENGINE MUSIC before sending back any item so return instructions can be provided.

Damaged or Incorrect Items

If a physical item arrives damaged or the wrong item is received, contact support as soon as possible and provide order details and, when requested, photos of the item and packaging.

Non-Returnable Items

Personalized, custom-made, used, damaged, or final-sale merchandise may not be eligible for return unless the item was defective or incorrectly fulfilled.

Refund Processing

Approved refunds are sent back through the original payment method when possible. Processing time may depend on the payment provider or financial institution.

Contact

For refund or return questions, use the support options available on SOLO BEATS ENGINE MUSIC.